Cancel Order

Order/Pre-order can be cancelled before it is shipped out. Please contact us from the contact form.

 

Returns

All return inquiries must be made within 2 weeks of receipt of the item. Please contact us prior to shipping any order back to us.

If the package is damaged upon delivery, please return it to the store without opening the box. If you have opened the package, return or a full refund might not be eligible.
** if different item is returned, or if customers intentionally damage the item, refund is not eligible.

 

Refunds

If the wrong item was sent, we will issue a full refund. If a return does not fall into those categories, the item will be inspected once received back, and will be refunded accordingly, excluding shipping costs.

Please note that even if "Free Shipping" was selected for an order, we cannot refund the cost of shipping out your order to you. In this case, shipping costs and return shipping costs would not be refunded. Please keep in mind that items not in original condition are not eligible for a full refund and will incur a restocking fee.